Terms and Conditions

Terms & Conditions

Last Updated: March 9, 2026 Effective Date: March 9, 2026

1. Acceptance of Terms

By accessing or using the website holygrailnewyork.com (the "Site"), placing an order, or creating an account, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site. Holy Grail New York reserves the right to update these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.

2. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

Use the Site to transmit harmful, fraudulent, or misleading content
Attempt to gain unauthorized access to any part of the Site
Reproduce, duplicate, or exploit any portion of the Site without express written permission from Holy Grail New York
Use automated tools (bots, scrapers) to collect data from the Site

3. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual item. Holy Grail New York makes every effort to display colors and details accurately, but we cannot guarantee your screen will render them exactly.

4. Pricing

All prices are listed in US Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated and displayed at checkout. Holy Grail New York reserves the right to correct any pricing errors and cancel orders placed at an incorrect price.

5. Orders & Payment

By placing an order, you represent that you are authorized to use the payment method provided. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Order confirmation does not guarantee fulfillment — we reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud. You will receive a full refund if your order is cancelled by us.

6. Shipping & Delivery

Shipping timelines are estimates and not guaranteed. Holy Grail New York is not responsible for delays caused by carriers, customs, weather, or other circumstances outside our control. Risk of loss and title for items pass to you upon delivery to the carrier. Please ensure your shipping address is accurate at checkout — we are not liable for orders delivered to an incorrect address provided by the customer.

7. Returns & Refunds

Please refer to our [Return Policy] for full details. In general:

Items must be returned within 14 days of delivery
Items must be unused, unworn, and in original packaging with all tags attached
Sale items and final sale products are non-returnable
Refunds are issued to the original payment method within 5–10 business days of receiving the return

Holy Grail New York reserves the right to refuse returns that do not meet these conditions.

8. Memberships & Subscriptions

If you enroll in a membership or subscription program offered by Holy Grail New York, the following applies:

Subscriptions will automatically renew at the end of each billing cycle unless cancelled
You may cancel your subscription at any time through your account settings or by contacting us
Cancellations take effect at the end of the current billing period — no prorated refunds are issued for partial periods
Holy Grail New York reserves the right to modify or discontinue membership programs with reasonable notice

9. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [contact email] if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that violate these Terms.

10. Intellectual Property

All content on this Site — including but not limited to text, images, logos, graphics, and product designs — is the property of Holy Grail New York and is protected by applicable copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Holy Grail New York shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products. Our total liability to you shall not exceed the amount you paid for the specific order giving rise to the claim.

12. Disclaimer of Warranties

The Site and all products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only. Holy Grail New York does not endorse or assume responsibility for the content, privacy practices, or terms of any third-party site.

14. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York County, New York.